Check with the Customs Department in your country
BEFORE you order
Identity & Credit Card Verification
To provide top tier security for our customers, D&T Aquarium Supplies reserves the right to request identity verification via fax.
All international orders must be placed through our Paypal checkout only. Your Paypal account must be verified and have a confirmed address!
If your order comes in through PayPal and it is unverified or unconfirmed, your order will be immediately put on hold.
If any International order is paid using our credit card service, The order will be canceled immediately and you will emailed to place
the order through our paypal check out.
Please note that the customer may need to pay additional custom
fees, import fees, taxes, brokerage fees, and handling fees to receive your
order. These additional fees are not collected or controlled by D&T
Aquarium Supplies.
Also, you might be contacted by your local customs office
concerning payment of customs fees, or to receive final delivery of your order.
Customs processing of your shipment might cause delays in the delivery of your
package. Please make sure you are familiar with your countrys customs process
and fee structure before you order - so you know what to expect.
International orders may not be returned for refunded or exchange. All sales are final
Shipping quotes given on our site for international orders may be higher that quoted. If so, you will
Be emailed with the correct shipping quote and at that time you may continue with the order, or
cancel the order.
If A package is returned to us for any reason. All return shipping fees and any and all fees required for a return are up to the customer and is
at the customers expense. If any fees are billed to D&T Aquarium Supplies, The customer will be
billed those fees.
D&T Aquarium Supplies is not responsible for any
merchandise seized by Customs, and there will be no refunds on any seized or
returned items.
Do not request that items sent be marked as gifts or the value be changed on the Customs forms.
If the order arrives at your country and any of the following occur:
The customer refuses to accept the package
No attempt is made in the country of destination to deliver the package
D&T Aquarium Supplies reserves the right to abandon the package(s) and will not be responsible for any refund.
To avoid any difficulties with Customs, do not order
any items that are prohibited by the Customs department in your country.
International Policy for Defective Merchandise
D&T Aquarium Supplies
does not offer any warranty or guarantee on items that are shipped outside of
the United States. All warranties, guarantees on defective item(s) are to be handled directly through
the manufacturer. Please be advised that many manufacturers will not
honor their warranties for customers outside of the United States. For
this reason, D&T Aquarium Supplies strongly recommends that customers
outside of the United States purchase these products directly from
their local dealers. Should a defective item be sent back to D&T Aquarium Supplies
without prior consent from the return’s department, it will be at the discretion of the return’s
department to handle the situation accordingly.
By placing your international order with D&T Aquarium Supplies, you are thereby agreeing to all the above conditions. You are
acknowledging that you are completely responsible for any and all
additional fees and penalties incurred for international orders and you
are fully aware that D&T Aquarium Supplies will not refund any monies
for incurred fees and taxes as well as lost, damaged, unclaimed or
refused items.